Education & Training

BDC Economic Outlook – Seize the opportunity 

Published December 3, 2021

Tuesday, January 11, 2022
10am to 11 am
Virtual Presentation 

Join Pierre Cléroux, Vice PresidentResearch and Chief Economist of BDC, the Bank for Canadian entrepreneurs, as he presents an overview of the current economic situation here and abroadFind out how COVID-19 is changing our business environment and discover how Canadian entrepreneurs can build the way forward. 

Pierre Cléroux
Vice President, Research and Chief Economist, BDC
Pierre leads a team of experts who analyze economic data to identify business and sector trends impacting Canadian entrepreneurs. A seasoned speaker, he regularly travels across the country to help business owners understand the risks and opportunities presented by the economic environment.   
Mr. Cléroux is also responsible for providing economic analysis and advice to the Bank’s senior management team, and supervises all marketing and industry research activities.

To receive the link to this Webinar click here.

Communication, Negotiation & Conflict Resolution

Published August 24, 2021

Communication, Negotiation and Conflict Resolution  The Communication, Negotiation and Conflict Resolution course has been designed to help improve written, oral and negotiating skills within the construction industry. The course contains interactive elements, case studies, practical examples, a search function, course glossary and reference library.)

Upon completing this course, you will be able to: 

• Overcome communication barriers,

• Communicate clearly using a variety of methods,

• Apply communication skills to lead a meeting,

• Define a conflict,

• Identify the stages of conflict,

• Apply assertiveness techniques to help people understand your point,

• Work with difficult behaviours more effectively,

• Describe the criteria for an effective negotiator,

• Describe how power can be used or abused in negotiation,

• Identify when to close negotiations.

 This course has been accredited by the Canadian Construction Association (CCA) for two (2) credits toward Gold Seal Certification. A final mark of 100% is required in order to receive a certificate of completion.

 This course is intended for anyone in the construction and maintenance industry who must interact effectively and professionally with employees, subcontractors, owners, clients, engineers and employers

Full details of Communication, Negotiation and Conflict Resolution can be found by clicking on the title.

Construction Industry Ethics

Published August 24, 2021

Construction Industry Ethics (The Construction Industry Ethics course has been designed to help you understand ethics as it relates to the construction industry. The course contains interactive elements, case studies, practical examples, videos, and a course glossary.)

The Construction Industry Ethics course has been designed to help you understand ethics as it relates to the construction industry. The course contains interactive elements, case studies, practical examples, videos, and a course glossary.

OBJECTIVES

Upon completing this course, you will:

  1.  Understand what is included in "ethical behaviour"
  2.  Be aware of the importance of ethics in business
  3.  Know how to make ethical decisions
  4.  Recognize ethics in the context of the law
  5.  Understand the direct link between ethics and a company's success

 *All Gold Seal applicants will have to take the Construction Industry Ethics course (both online and classroom portions). Gold Seal has allocated a total of 3 credits to this course (2 for the online portion and 1 for the classroom portion).

This course will be mandatory to receive Gold Seal Certification. A final mark of 100% is required in order to receive a certificate of completion.

This course is intended for owner/clients, contractors, supervisors, project managers, etc. who must deal effectively and professionally with employees, sub-trades, owners, clients, engineers, employers, and the public.

Full details of Construction Industry Ethics can be found by clicking the course title.

To register, click here.

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